promotional voucher terms + conditions.

The information here applies to all Promotional Vouchers issued or supplied by Embrace Physio + Pilates.

Promotional Vouchers may be issued in the form of:

  • A monetary amount to be redeemed towards the recipient’s first Physiotherapy Appointment at Embrace Physio + Pilates, OR

  • A monetary amount to be redeemed towards Clinical Exercise Classes at Embrace Physio + Pilates, OR

  • A complimentary Birth Preparation Appointment at Embrace Physio + Pilates.

Promotional Vouchers are valid for 6 months from the date of issue, or as stated on the voucher. Expired Promotional Vouchers do not retain any value. Promotional Vouchers cannot be exchanged, are non-refundable, non-transferable, and cannot be reissued.


Promotional Vouchers:

  • Are valid for new clients only (clients who have not previously attended Embrace Physio + Pilates).

  • Are limited to one per person.

  • Cannot be used in conjunction with any other discount, offer, or promotion.

  • Hold no cash value and cannot be redeemed for cash or credit.


For Clinical Exercise Classes:

  • New clients to Embrace Physio + Pilates are required to first complete an Initial Clinical Exercise Assessment before commencing any group classes.

  • An exception may be made if a written handover from another Physiotherapist is provided prior to commencing classes.

Embrace Physio + Pilates cannot replace a Promotional Voucher if lost, stolen, or damaged. Embrace Physio + Pilates may refuse to redeem a Promotional Voucher if fraud is suspected or until they are satisfied that no fraud has occurred in the redemption.

To redeem a Promotional Voucher, the client must contact the reception team at Embrace Physio + Pilates by either:

The voucher must be presented to the reception team prior to the appointment or first class.

All bookings made using a Promotional Voucher are subject to availability. Standard clinic cancellation policies apply.

Embrace Physio + Pilates reserves the right to change services without notice and to amend these Terms at any time without prior notice.